Policy and practice of people management: perception of the employees

Resumo

Throughout history, people management has undergone profound transformations and, in the present day, a great effort has been expended in rethinking the role of people and organizations in work relations. People in the context of organizations ceased to be treated as an appendage of the machines, as a resource or input of production and started to be treated by the high collaborative degree. In this sense, this work aimed to verify the employees' perception regarding the policies and practices of People Management (PM) of a network of cosmetics in the region of south of Rio Grande do Sul. Methodologically, it is a study of multiple cases of descriptive character, of quantitative approach. Data collection occurred during the months of December 2016 and January 2017 with 49 respondents (89.1%). It was concluded that the "training, development and education" construct obtained a higher mean (4.75, standard deviation - SD = 0.56), leading to the belief that the organization invests in the development of the skills of its employees, besides stimulating learning, as well as investing in actions that promote "involvement" (4,59, SD 0.62). The lowest average fell on the policy "working conditions" (4.23, SD 0.69), requiring more attention from the organization in relation to the items that compose it.